Privacy

Account Deletion Request - Royal Stay

Request full account and data deletion. We will process your request and remove your personal information from our active systems.

What gets deleted

  • Your profile: name, email, phone number, and role.
  • Guest booking contact details linked to your account.
  • Notification preferences and saved settings.

What we may keep

Financial records (invoices, payment references, and commission ledgers) are retained where accounting and tax law requires it. These records are disconnected from your identity wherever legally possible.

Timing

Deletion requests are processed by our team within 48 hours. You will receive a confirmation email at the address you provide once deletion is complete.

Prefer email? Write to hello@royalstay.africa with the subject “Delete my account”.