Aerial view of Jigjiga, Somali Region, Ethiopia
Verified hotels across the Somali Region, Jigjiga, and East Africa

Book your stay. Run your hotel. One platform, built in the Somali Region.

Discover verified hotels across the Somali Region, Jigjiga, and East Africa — or list your property and manage bookings, payments, and guests in one place.

Booking requests Chapa hosted checkout Verified guest reviews

World-class amenities

Everything guests expect. Nothing they don't.

Every Royal Stay hotel is verified against a consistent quality standard so guests know exactly what to expect on arrival.

Free Wi-Fi
Breakfast
Swimming pool
Gym
24/7 reception
Airport shuttle
Spa & wellness
Room service
Free parking
Smart TV
Conference rooms
Pet friendly

The platform

Everything your hotel runs on, in one place.

Royal Stay replaces the spreadsheets, WhatsApp groups, and separate logins your front desk juggles every shift.

Transparent 5% commission

Free to list. You only pay a flat 5% commission on successful bookings — no monthly fees, no hidden charges. Keep 95% of every birr.

Front desk & housekeeping

Check-in, room assignment, and housekeeping coordination in one calm dashboard your team will actually use.

Payments built for the Somali Region

Online checkout is provided by Chapa. Hotel payouts require a request, finance approval and manual transfer.

Guest experience

WhatsApp confirmations, a multilingual booking flow (Somali, Amharic, English), and reviews that build trust.

Revenue & occupancy analytics

Daily revenue, occupancy, ADR, and booking trends — without exporting a single spreadsheet.

Multi-property group console

Run a chain? Manage every property, staff role, and revenue line from a single super admin console.

Hotel verification

Every Verified hotel is checked by a human.

Guests in East Africa book with confidence because the badge means something. Verification is free, takes 24–48 hours, and is reviewed again whenever a hotel changes owner or payout account.

01

Documents submitted

Business licence and owner ID are uploaded privately by the hotel — never shown publicly.

02

Property reviewed

Our team confirms the property exists, the rooms match the photos, and the rates are real.

03

Payout account checked

The hotel's payout account is confirmed to belong to the hotel.

04

Verified badge granted

Only then does the hotel carry the gold Verified badge on its public page.

Verified hotel

Only Verified hotels can accept online bookings — listings still under review are clearly labelled until checks complete.

Guest protection

Book with protection, not hope.

Royal Stay stands between the guest and the risk — verified payments, honest terms, and a refund path that works.

Secure payments

Every payment runs securely through Chapa. Your card details never touch Royal Stay.

Payment verification & refund review

Online payment is checked server-side before confirmation. Refund requests require review; full refunds are not currently guaranteed.

Clear cancellation terms

Flexible, Standard or Non-refundable — always shown on the room card before you pay, never buried in fine print.

Real-stay reviews only

Reviews can only be written by guests with a completed booking, so ratings reflect actual stays.

Instant receipt & invoice

Receipt and QR access depend on verified payment and booking status. Returning from checkout alone does not confirm payment.

Support in your language

Somali, Amharic and English support for booking issues, changes and refunds.

For hotel owners

A guest journey worthy of your property.

Every Royal Stay hotel gets a polished public page — gallery, room cards, verified reviews, and a mobile booking flow that converts. No developer, no design agency, no setup fees.

  • ✓SEO-ready public hotel page in your brand
  • ✓Mobile-first booking with secure Chapa payments
  • ✓Automated confirmations in Somali, Amharic & English
  • ✓Room availability checked before booking; concurrency testing is pending.
  • ✓Verified guest reviews tied to real stays
Royal Stay hotel overlooking JigjigaRoyal Stay hospitality guests in Jigjiga

Hotel owner dashboard

Know your numbers before your morning coffee.

Bookings, payments and revenue analytics in one owner view — the same figures your front desk, accountant and payout statement see.

  • ✓Live booking pipeline: pending, confirmed, checked-in and checked-out at a glance.
  • ✓Payment analytics by method, with settlement status.
  • ✓Revenue analytics: ADR, RevPAR, occupancy and month-on-month growth per room type.
  • ✓Payout ledger showing gross booking value, the 5% commission and your net transfer.
  • ✓Staff, housekeeping and front-desk activity logged for every shift.
Occupancy today
Revenue this month
Net payout (after 5%)
Direct bookings

Figures in your dashboard come only from your hotel's real bookings and payments.

Local first

The hotel operating system for East Africa.

Built in the Horn of Africa

Royal Stay is designed in Jigjiga for hotels in the Somali Region, Somaliland, Somalia, Djibouti and Kenya — not adapted from abroad.

Somali, Amharic, English

Guests book and hotels operate in the language of the region, including WhatsApp confirmations.

Birr-first payments

Prices in ETB, local wallets first, and payouts to local bank accounts — no foreign card required.

Trust & Safety

How we keep hotels, guests and money safe on the platform.

  • Hotel documents and payout details are stored privately and never published.
  • Guest access is restricted by hotel-scoped database policies; independent isolation testing is pending.
  • Payments are verified server-side; a booking is never confirmed on an unverified callback.
  • Selected sensitive changes are recorded in audit logs; complete action coverage is still under review.
  • Report a listing, review or safety concern through support. Response timing depends on the investigation.

Pricing

Simple, in your currency.

No setup fees. No monthly platform fees. Pay only a transparent 5% commission on successful bookings. Keep 95% of every birr.

Boutique

Up to 20 rooms. Built for guesthouses and family-run hotels.

ETB 0/month · free to list

5% commission per successful booking

  • ✓Front desk & bookings
  • ✓Public hotel page
  • ✓Chapa payments
  • ✓Up to 3 staff accounts
  • ✓Email support
List your hotel free
Most popular

Resort

Up to 80 rooms with full analytics and guest messaging.

ETB 0/month · grow fast

5% commission per successful booking

  • ✓Everything in Boutique
  • ✓Revenue & occupancy analytics
  • ✓WhatsApp guest updates
  • ✓Verified review system
  • ✓Priority support
List your hotel free

Group

Multi-property super admin for hotel groups and chains.

Custom

Volume commission — talk to us

  • ✓Unlimited properties
  • ✓Roles & permissions
  • ✓Consolidated reporting
  • ✓Dedicated success manager
  • ✓SLA & on-site training
Talk to sales

Ready when you are

See Royal Stay running your hotel in 20 minutes.

Book a live walkthrough — your property, your rates, your bookings. Most owners switch within the same week.